Effective Date: March 2025
Herbal Nails & Spa ("we," "our," "us") values your privacy. This Privacy Policy describes how we collect, use, protect, and disclose your information when you use our website, book appointments, or subscribe to SMS/Text messaging services.
1. Information We Collect
We collect personal data when you visit our website, book appointments, or opt into SMS/Text messaging services, including:
Personal Information: Name, phone number, email, and payment details.
Appointment Information: Service details, appointment dates, and special requests.
Usage Data: Website browsing patterns, IP addresses, browser details, and cookies.
2. SMS/Text Messaging Consent
When you opt-in for SMS/Text messages, we collect your mobile phone number and consent to send recurring appointment reminders, service updates, and promotional offers. Consent is not required for any purchase. Message frequency varies, and standard message/data rates apply.
Opt-Out: Reply STOP anytime to unsubscribe from SMS/Text messages.
3. How We Use Your Information
Your information is used to:
Schedule and manage appointments.
Provide SMS/Text reminders, updates, and promotional messages (with your consent).
Respond to customer inquiries and improve service quality.
4. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We employ industry-standard security practices to protect your data against unauthorized access. Payment information is securely processed; we do not retain full credit card information.
6. Your Rights
You may opt out of emails via the unsubscribe link provided. To update or delete personal data, contact us directly.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies can be disabled in browser settings; however, this may affect site functionality.
8. Policy Updates
This policy may be updated periodically. Continued use signifies acceptance of updated terms.
9. Contact Us
For privacy questions or concerns, please contact:
Herbal Nails & Spa
2501 W Happy Valley Rd, Suite 32-1030, Phoenix, AZ 85085