Herbal Nails & Spa ("we," "our," "us") values your privacy. This Privacy Policy describes how we collect, use, protect, and disclose your information when you use our website, book appointments, or subscribe to SMS/Text messaging services.

1. Information We Collect

We collect personal data when you visit our website, book appointments, or opt into SMS/Text messaging services, including:

Personal Information: Name, phone number, email, and payment details.

Appointment Information: Service details, appointment dates, and special requests.

Usage Data: Website browsing patterns, IP addresses, browser details, and cookies.

2. SMS/Text Messaging Consent

When you opt-in for SMS/Text messages, we collect your mobile phone number and consent to send recurring appointment reminders, service updates, and promotional offers. Consent is not required for any purchase. Message frequency varies, and standard message/data rates apply.

Opt-Out: Reply STOP anytime to unsubscribe from SMS/Text messages.

3. How We Use Your Information

Your information is used to:

Schedule and manage appointments.

Provide SMS/Text reminders, updates, and promotional messages (with your consent).

Respond to customer inquiries and improve service quality.

4. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We employ industry-standard security practices to protect your data against unauthorized access. Payment information is securely processed; we do not retain full credit card information.

6. Your Rights

You may opt out of emails via the unsubscribe link provided. To update or delete personal data, contact us directly.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies can be disabled in browser settings; however, this may affect site functionality.

8. Policy Updates

This policy may be updated periodically. Continued use signifies acceptance of updated terms.

9. Contact Us

For privacy questions or concerns, please contact:

Herbal Nails & Spa

2501 W Happy Valley Rd, Suite 32-1030, Phoenix, AZ 85085